"Good presentation....well done! After the meeting I came back to the office and met with our Accountant to go over the ideas that you had shared. Not only have we implemented a couple already (including sending a "friendly reminder" after a week of sending the invoice which has made a couple of collections already faster), but I gave her the handouts and went through your notes and she has a renewed interest in collecting a/r! I shared some of the stories that you had talked about. I think the fact that other companies have issues also with a/r she thought it reinforced the fact that she's not by herself!"